The property
We look at the space the way a guest actually experiences it: presentation, condition, comfort, and the small details that quietly shape a review. What's working, what's letting you down, and what's worth adding.
Book a consultation
We visit the property as a well-travelled guest would, then read your listing against what we found. You get a written report that says, specifically, what's costing you stars and bookings and what to change first. If you go on to styling, the audit fee comes off the styling job.
In the Paphos region of Cyprus.
We look at the space the way a guest actually experiences it: presentation, condition, comfort, and the small details that quietly shape a review. What's working, what's letting you down, and what's worth adding.
Everything a guest reads before they book: the photographs, the amenities list, the description, the reviews and your host profile.
Because we review both together, we catch the gaps between them: a beautiful room the photographs never capture, a feature the description forgets to mention.
We've stayed in more than forty countries, from budget Airbnbs and jungle huts to Aman Resorts, Banyan Tree and weeks under canvas in the African bush, and we've hosted guests ourselves.
That range, from the most rustic to the most refined, is what lets us read a property the way a guest feels it, not the way a checklist counts it. We know which small details quietly signal that someone here cared, and which quietly cost a star, because we've felt them ourselves, on both sides of the door. AI helps us sort the evidence. The judgement is ours.
Some of what decides a review never appears in one: small, easily missed details that quietly cost stars and bookings. Most hosts never see them, and finding them is usually where the biggest gains are.
None of it is guesswork. It's backed by ongoing research across hundreds of properties and thousands of guest reviews, sorting confirmed patterns from opinion. We know what guests consistently praise, and what repeatedly costs hosts stars.
Meeting expectations earns silence. Exceeding them earns reviews.
A written report that's specific, in order of priority, and practical: what to fix first, what to fix next, and why. Where the fixes are in the rooms themselves, styling takes it from there, and the audit fee comes off the styling job.
You know the price before you book. It depends on the size of the property, and it's paid in full when you book.
A studio or one-bedroom
from €350 + VAT
A two- or three-bedroom apartment or villa
€500 + VAT
A four- or five-bedroom villa
€650 + VAT
Six bedrooms or more, several units, or a boutique hotel
On request
You'll add the property address at checkout. Payment is taken securely by Stripe, and your card details never touch our site. For an estate, several properties or a boutique hotel, send an enquiry and we'll quote it.
VAT is added at checkout at the rate for your billing address.
Our listing audit reads your listing remotely, from anywhere in the world: the photographs, the description and your reviews, from €300 + VAT.
Tell us about the property and when you'd like us to visit. We'll reply within one business day. Not sure yet? Start with a free 3-point listing check.